FAQ

1. Turkish handcrafted carpets and rugs are produced with traditional Anatolian motifs, handmade details and quality materials, offering a unique aesthetic. Each piece is a true work of art, carefully woven by expert artists.
Our traditional rug collection includes tribal and nomadic motifs that reflect Turkish cultural history. Each motif carries rich symbolism and reflects the deep roots of Turkish culture.
Our Istanbul store contains a wide collection of Turkish carpets and rugs in different sizes, motifs and color palettes. You can experience the richness of Turkish culture while browsing among original pieces suitable for every taste.
Yes, customer satisfaction is important to us. If you are not satisfied with our products for any reason, you can contact us in accordance with our return and exchange policy. For detailed information, you can visit our Return and Exchange Policy.
We have fast and safe delivery options worldwide in cooperation with DHL, FedEx and UPS. Our international shipments reach your address within 3-5 business days on average.
You can shop in our Istanbul store with cash, credit card and other secure payment options. Credit cards and other secure payment methods can be used for online shopping.
If you wish, you can talk to our live support unit by clicking the talk icon at the bottom left or you can contact us by sending an e-mail.

 

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