Shipping

Istanbul Carpet Gallery - Shipping Information
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Careful Packaging

Each carpet is wrapped in protective materials to prevent moisture and impact damage during transit.

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Shipping Options

Domestic: Aras Kargo, Yurtiçi Kargo
International: DHL, FedEx, UPS to 100+ countries

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Delivery Times

Istanbul: 1-2 business days
Domestic: 2-4 business days
International: 3-7 business days

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Track Your Order

You'll receive SMS and email notifications with tracking number when your order ships.

Frequently Asked Questions

How much is shipping?

Shipping is free unless otherwise stated during sales.

What's your return policy?

You can request a return within 14 days. Shipping costs and all expenses are the responsibility of the customer. The carpet must be in its original packaging and undamaged.

My shipment is delayed. What should I do?

Contact our WhatsApp support (+90 544 462 28 08) or email info@alfombrasdeestambul.com with your tracking number for assistance.

Have more questions?

Reach us 24/7 at +90 544 462 28 08 or info@alfombrasdeestambul.com